FAQ

  • Do you accept insurance?

    Yes. We accept most major insurance including BCBS, Medicaid, OPTUM, UHC, Magnolia, Molina, and Ambetter.

  • I don't have insurance, can I still see a therapist?

    Yes. In addition to insurance, credit and debit cards are also accepted

  • How long does a session last?

    The length of a session will vary depending on the type of session the client chooses to engage in. A session can last from 45 - 90 minutes. This will be discussed with the client in their initial consultation.

  • How do I schedule my first session?

    Potential clients can initiate the therapeutic process by contacting us from our website or by calling our office at 601.488.4852. You will receive access to a secure portal where you will be prompted to complete various documents. Once all of the documents have been completed, you will receive a call from our office to schedule an initial consultation. Your first session will be scheduled following the consultation.

  • Will HMCC verify my insurance?

    Although HMCC will verify insurance prior to the start of the session, it is the clients responsibility to check with their insurance carrier to determine if they are covered to receive mental heal care. Although we are paneled with multiple insurance companies, sometimes errors can arise. When speaking to the insurance company, clients should ask the following questions:

    Is Dr. LaShundra Clark in my network?

    Do I have a deductible?

    How much is my copay?

    Do I need a referral to receive mental health services?

    Will you pay for virtual care?

    **Clients who receive a denial notice from their insurance companies will be responsible for paying for the cost of the session.

  • Do you prescribe medication?

    No. We do not prescribe medication. We will work with your primary physician to provide information for medication implementation.

  • Do I have to come in the office to meet with a therapist?

    No. All sessions are being offered in a virtual setting at this time. The only face to face options for therapy at this time is our “Walk Therapy” option.

  • Do you accept same day appointments?

    No. All appointments are scheduled based on therapist availability.

  • I saw a therapist before but I do not feel it was helpful. Why should I try again?

    Finding the right therapist is like finding the perfect shoe. Although it may look good on the shelf, it may not feel good when you put it on. That does not take away from the value of the shoe, it just wasn’t right for you. Therapists take different approaches and specialize in various areas. I encourage individuals to research multiple therapists and find the one that is a perfect fit for them. Do not give up on your mental health journey because the process did not prove beneficial the first time around.

  • I know someone who gives good advice, why can't I just talk to them?

    It is always good to have a friend around to talk to. It is therapeutic and is a great way to vent. However, therapy is not like talking to a friend. Therapists are professionals who are trained to provide guidance, not give advice. This is done in a therapeutic, non-bias, nonjudgmental, and confidential setting, which is not something that a friend can always provide for you.

  • I am having a crisis and need to speak with someone right now!!

    If you are having a crisis right now CALL 911 or have someone who is near you call 911 to receive immediate assistance.

  • I have attended one of your wellness events in the past where you did the mental health check in. How can I book you for an upcoming event?

    Contact us through our website or give us a call in the office at 601.488.4852.

  • How far in advance do I need to schedule you for a speaking engagement or to host a workshop?

    In order to provide the highest quality of care in planning and engaging in your event, we ask for at least a 3 months’ notice for speaking and workshop engagements.